ODFB & “Office Home & Business 2016” Issue!

I’ve been working with a client on an issue they had. A user had upgraded his Office suite to Office Home & Business 2016, after the upgrade, something with OneDrive For Business didn’t seem right. Documents stopped syncing, and stuff weren’t working as expected.

When checking OneDrive For Business, it was gone off the computer, so by following this KB article, you need to download OneDrive for business again and do the installation. You do this by following the points in the article, and having the .txt file in place for installation. Everything would seem to work fine, but you may encounter that it would stay for too long with no result. What you might want to do is change the .txt file, so replace the attribute Level=”None” to Level=”Full”. This way, if the command encounters any issue, it would really show that exact error or warnings.

For me what happened, is it shown incompatibility with what I was trying to install, and the system type. The default value in the .txt file for system type is “32” as shown in the “OfficeClientEdition” attribute, whereas the user was using 64-bit system. So change this value to “64” and you should be good to go.

 

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