Quick Tip – Power Apps on Android – “Pick an account to continue”

This one is going to be quick, but it took me a bit to figure it out. I am connecting to multiple Power Apps environments with the same phone across multiple tenants. Recently I started getting this issue whenever I open Power Apps on the phone I am returned to a screen showing me all my email accounts across tenants and it says: “Pick an account to continue”. When I choose an account, it shows the Apps list for a second, then it goes back to “Pick an account to continue” screen… which is frustrating.

I thought it’s an issue with Power Apps caching, so I deleted the cache. didn’t work… I deleted all Power Apps data, didn’t work. Then I found the best solution! Uninstall-Reinstall Power Apps… but yup that didn’t work either. How is Android remembering all these emails while I have been clearing the data all the time?

Turns out that this data is stored at this location: Settings > Users & Accounts > Work Account.

When I opened that screen, I saw all those junk emails sitting there and that’s where Power Apps mobile is reading the emails from. I cleaned up the emails and kept only the one I need.

Seems like Power Apps on Android doesn’t really handle multiple accounts that well. Since I tried later to add another account, it worked fine. Then I signed out of that account and tried in to sign in with another one, kept getting errors about “Sign in with work or school email is required”.

Best way I saw to solve this issue, is after signing out from a specific account with PowerApps, close the application, open it again and sign in with the new account.

Remember to clean up the accounts stored in your device, then have the habit of restarting the app after signing out.

In case you’re not working with multiple accounts in Power Apps, forget everything you read in this article!

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